Course details

This qualification develops key leadership and management skills, including strategic decision-making, team leadership, and organisational planning. It is ideal for those aiming to progress into management roles across any sector.

Designed for practising or aspiring middle managers, the course supports individuals responsible for leading teams and delivering results aligned with organisational goals.

Customise this qualification to your development needs. Key topics at Level 5 Diploma can include;

• Working with people – a range of units including how to deal effectively with stress and conflict, manage remote workers, build excellent customer relations.
• Managing yourself and personal skills – including units that focus on assessing your own leadership performance, and developing critical thinking.
• Providing direction – such as leading teams to achieve organisational goals and objectives, and making strong and informed management decisions.
• Facilitating innovation and change – for example, build a culture of continued improvement, and lead people through change.
• Achieving results – such as managing for efficiency and effectiveness, and managing projects that get results
• Using resources – including managing facilities and managing information.

How this course can benefit your career